Help - Online Resources
Members
| I have a question about... | Find your answers now using our online resources... |
| Medical claims or benefits | Log into myODS to view your medical claims and benefits. |
| Dental claims or benefits | Log into myODS to view your dental claims and benefits. |
| Finding a doctor, dentist, facility or other health provider | Use our Provider Search. |
| Requesting an ID card | Log into myODS to request an ID card. |
| Changing my PCP or my address | Log into myODS to change your PCP and personal information. |
| Individual medical insurance | View our individual medical product descriptions and rates. |
| Individual dental insurance | View our individual dental with medical and dental without medical product descriptions and rates. |
| Group medical or dental insurance | View our member FAQs |
| Contact ODS | |
Employers
| I have a question about... | Find your answers now using our online resources... |
| Medical and dental plans | ODS offers a full line of medical and dental plans. |
| Medical and dental provider networks | Use our Provider Search. |
| Online management tools for group administrators | Check out the features of Employer Online Services. |
| Samples and forms (i.e. Enrollment forms etc) | View and print Samples & Forms. |
| Third Party Administration (COBRA, FSA or Premium Administration) | Read about Third Party Administration and learn how to get help with plan administration. |
| Added benefits for ODS members | Check out the Value-Added Services available to ODS members. |
| Requesting more enrollment applications | Fill out the online form to order a variety of printed materials. |
| Requesting more member handbooks | Handbooks are available to members online or you may fill out the online form to order more. |
| Contact ODS | |
Medical Providers
| I have a question about... | Find your answers now using our online resources... |
| ODS provider networks | Search our provider networks. |
| Member eligibility, benefits & claims | Use Enterprise Benefit Tracker. |
| Claims submission and payment | Review the medical provider claims tips page. |
| Referral Guidelines | Read the guidelines or FAQs. |
| Policies | Review the policies for ODS commercial plans and OHP. |
| Plan descriptions | Review the different ODS plans. |
| Forms | Find all the forms you need on our forms page. |
| Disease management | Use our selected information on disease management. |
| Contracting issues | Contact Professional Relations Contract Specialists E-mail or 503-228-6554 ext. 1267 or 1205 |
| Drug Pre-Authorizations | Read the FAQ or print the form. |
| Credentialing | Contact Credentialing Coordinator 503-228-6554 ext. 1036 |
| PCP Rosters | View PCP information on Medical Benefit Tracker. |
| Medical Benefit Tracker | Read the online help pages. |
| Capitation, Fees & Year End | Contact Network Specialist at 503-228-6554 ext. 1782 |
| A general topic | View our general FAQs or Contact ODS |
Dental Providers
| I have a question about... | Find your answers now using our online resources... |
| ODS provider networks | Search our provider networks. |
| Member eligibility, Benefits & Claims | Use Dental Benefit Tracker |
| Plan descriptions | Review the different ODS plans. |
| Claims submission and payment | Review the dental provider claims tips page. |
| Contracting Issues | Contact Professional Relations |
| Credentialing | Contact Credentialing Coordinator 503-228-6554 ext. 1036 Rules & requirements |
| Filed Fees | Read about filed fees and fill out the forms. |
| Policies & Procedures | View the ODS Dentist Handbook |
| Forms | Find all the forms you need on our forms page. |
| Delta Dental | Read about Delta Dental Association. |
| Practice Management | Visit the DMC website. |
| Professional Liability Insurance | Visit the DBIC website. |
| Dental Benefit Tracker | Read more about Dental Benefit Tracker. |
| A general topic | View our general FAQs or Contact ODS |